酒店英文道歉信

时间：2022-04-14 12:13:04 道歉信我要投稿

酒店英文道歉信

　　在现在的社会生活中，有时我们会接触并使用道歉信，道歉信可以帮助我们更好地检讨自己和感谢对方。那么一般道歉信是怎么写的呢？下面是小编整理的酒店英文道歉信，仅供参考，希望能够帮助到大家。

酒店英文道歉信

酒店英文道歉信1

　　Dear Ms. Iwasaki,

　　Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

　　At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

　　Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your request.

酒店英文道歉信2

　　November 03, 1999

　　Mr. Shen Nan Ping

　　Flat 20F, Block 1

　　Robinson Heights

　　8 Robinson Road

　　Hong Kong

　　Dear Mr. Shen

　　We are sorry to learn of the unpleasant experience you had encountered during your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887.42.

　　We have made a full investigation into matter and regret to say that it was our staff's mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.

　　Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amount

　　Indicated for your reference and perusal. If you have any queries, please do not hesitate to contact

　　Us.

　　Once again, our most sincere apologies and we look forward to opportunity of redeeming ourselves to welcoming you back to China World Hotel in near future.

　　Your sincerely

　　Front Office Manager.

酒店英文道歉信3

　　亲爱的客人：

　　您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的道歉。由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。

　　我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的.姓名和联系方式留下，如果有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。

　　祝您过得愉快!

　　XXX酒店

　　20xx年x月x日

酒店英文道歉信4

　　Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.

　　May the year of the Rabbit bring you joy and prosperity.

　　Yours Sincerely,

　　Alfred Zhuang

　　Front Office Manager

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